Web-based help desk portal that allows users to log support tickets from anywhere, at any time.
Automated workflows to streamline the support ticket process and ensure requests are resolved quickly and efficiently.
Asset management tools to track hardware and software inventory, ensuring that all equipment is accounted for and up-to-date.
Reporting tools to analyse support requests, identify trends, and improve IT service delivery.
Customisable user interface to match a school or business' branding and personalise the help desk portal for end-users.